What to expect at your first visit
Every first visit starts with a consultation and skin assessment. Here’s how it works.
Your first visit
Your consultation, step by step
Your history. We start with your skin and health history: what you’ve tried, what worked, what didn’t, and how your skin has reacted before.
Your skin tone. We look at your skin tone in person, and how it reacts to sun. It guides which treatments and settings fit your skin, so it comes before any recommendation.
Your goals. We talk about what you’d like to change and the options that could help, including the tradeoffs. If something else will serve your skin better, we’ll tell you.
Your plan. You leave with a plan for your skin and goals, including how many sessions and what it costs. No commitment.
Before your visit
What to bring
A list of your skincare products and any medications. You don’t need to know the name of a treatment. Just bring what you’d like to change.
Getting here
Arriving
Please arrive a few minutes early so you have time to settle in. We’ll share parking and arrival details before opening.
Privacy
Where your health information goes
Our website forms never ask for health information, only your name, contact details and a general message. Your health history, screening questions and consent forms are completed in our secure clinical system when you book.
Ready to get started?
Start with a consultation
Read more about the consultation, or see answers to common questions.